11.1: There is a statewide community engagement plan or policy that includes communities most in need
11.2: There is a statewide leader and/or team dedicated to community participation and engagement
Through a 2025 state executive order, the Government Reform, Innovation, and Transparency initiative (GRIT), the state reignited an effort to improve efficiency with cost- and time-savings. Service delivery is a key focus in this initiative through community engagement and the customer experience (CX) Citizen Feedback Program.
GOPB tracks public satisfaction with government programming and encourages agencies to make improvements based on feedback. The CX initiative is led by a Customer Experience Manager. The CX initiative has given Utahns a voice and a way to quickly provide feedback, with roughly 467,000 citizen comments as of 2025.
GOPB’s planning pillar continues to use “Guiding our Growth” to direct citizen engaged activities.
GOPB’s Results Management team works with the Office of the Legislative Fiscal Analyst to complete efficiency evaluations. One project for the Board of Pardons and Parole identified ways to strengthen inmate mental health evaluation processes and information sharing to support the parole decision-making process.

The Alabama Office of Minority Affairs (AOMA), whose statutory mission includes serving underserved communities and enhancing community engagement.

California has robust statewide infrastructure for community participation. Executive Order N-16-22 established a formal statewide community engagement mandate requiring all agencies to gather input from historically underserved communities. California’s first State Chief Equity Officer, housed within GovOps, provides dedicated statewide leadership on equity and community engagement. The California Racial Equity Commission, established through EO N-16-22 and operating as a standing statewide body, conducts ongoing community roadshows, public meetings, and stakeholder engagement across California to inform the state’s Racial Equity Framework. Engaged California, launched in 2025, further institutionalizes community voice by enabling large-scale structured public participation, including co-creating LA wildfire recovery policy with survivors.

The Statewide Equity Office (SEO) is dedicated to fostering equity, diversity, inclusion, and accessibility through active engagement with both State of Colorado employees and community members. To further this commitment, the SEO launched five distinct Statewide Communities of Practice in June 2024: Accessibility, External Strategy, Internal Strategy, Supplier Diversity: Construction, and Supplier Diversity: Goods & Services. These groups, composed of individuals with professional and lived experience in overcoming disparities, guide the SEO’s strategic directions to ensure that our initiatives resonate effectively with the diverse communities we serve.
The Statewide Equity Office is committed to leading engagement with populations experiencing disparities. The Statewide Equity Office distributes resources and efforts across various initiatives. Among these, a key aspect of our work involves actively collaborating with both internal and external stakeholders to address and engage with communities experiencing disparate outcomes.

Connecticut’s newly established Office of Opportunity, created by executive order, is tasked with embedding access and fairness across all state government operations. Guided by three north stars—affordability, accountability, and access to opportunity—the office’s mission is to ensure that state services are delivered effectively, efficiently, and in ways that benefit all Connecticut residents.
The Chief Opportunity Officer leads efforts to assess agency policies, create and execute Opportunity Plans, and align them with budgeting and reporting cycles. Each department develops an Opportunity Plan anchored in resident feedback, integrated into daily operations, and designed to remove barriers to service. These plans begin with actions under the agency’s direct control and expand outward—meeting people where they are and strengthening outreach so services are within reach.
As part of their plans, agencies commit to actions across three roles: positioning themselves as employers of choice, strengthening their role as service providers to support all residents, and acting as growth partners that advance economic development.
All state agencies are required to collaborate with the office to implement sustainable, opportunity-driven strategies that advance these goals statewide.

The Indiana Office of Community and Rural Affairs was established as a separate state agency by the state legislature. The OCRA’s Executive Director is appointed by the Lt. Governor, who also serves as the Secretary of Rural Development. OCRA works with local, state and national partners to provide resources and technical assistance to aid communities in shaping and achieving their vision for community and economic development. A privilege of our agency is to award grants to fund public gathering places, fix water/sewer infrastructures, restore historic structures, build community facilities and revitalize commercial districts. These funds help communities improve their quality of life and ensure the health and safety of their citizens.

In June 2024, Governor Moore and Bloomberg Philanthropies announced a new partnership to promote public sector innovation in the State of Maryland. Together they established the first-ever Bloomberg Philanthropies-supported state Innovation Team. Under the leadership of a chief innovation officer, the team is charged with identifying, testing, and piloting new initiatives to address the governor’s top priorities – particularly in advancing the Moore-Miller Administration’s fight to reduce child poverty. Maintaining a resident focus is a core component of the team’s work, alongside driving collaboration across state agencies and sectors.
The Governor’s Office of Community Initiatives (GOCI) is dedicated to fostering a more inclusive Maryland by actively connecting residents with valuable economic, volunteer, and human service opportunities. The Office’s mission is to bridge the gap between Marylanders and the resources available through various government, business, and nonprofit partners. GOCI also houses the Governor’s ethnic and cultural commissions, faith-based outreach, immigrant affairs, and the Commission on LGBTQIA+ Affairs.
The Moore-Miller Administration State Plan was also developed “to lay out an implementation roadmap of the Moore-Miller Administration’s mission to ‘leave no one behind’ in Maryland.”

Minnesota prioritizes community participation throughout the enterprise and within the budget process. The government-to-government relationship between the State and 11 sovereign Tribal Nations sharing land with Minnesota is strong and codified within State law.
The Chief Equity Officer leads the Office of Equity, Opportunity, and Accessibility, connecting external stakeholders with state government partners. Their Mind, Body, and Soul Convenings exemplify the leadership of this Office. Statewide leadership is also provided by the Office of Public Engagement, as well as multiple Councils convened by Executive Order.
In 2023, a multi-agency coalition introduced the MN StoryCollective, a platform and process for people in Minnesota to share their experiences. MN StoryCollective shares these stories with state leaders, calling attention to the most pressing needs of our communities and issues to solve. The stories help shape how Minnesota improves programs and services to support the health and wellbeing of communities. Nearly 2,900 submissions have been made to date.

New Jersey maintains statewide infrastructure for community participation and engagement through the New Jersey Faith Action Center, the New Jersey Innovation Authority’s Communication + Engagement Lab, and the State’s Opportunity Zone designation process. In 2026, the Administration launched a public engagement effort reaching all 113 municipalities with an eligible census tract. Eligibility targets lower-income communities, including tracts where resident incomes are 70% of area median income or the poverty rate is at least 20%. The Department of Community Affairs is leading a process that allows municipalities, counties, and members of the public to recommend eligible tracts for designation, with two letters of support required to demonstrate broad-based community backing. These efforts complement statewide engagement structures that connect residents and community organizations with State resources, programs, and decision-making.

The Office of Constituent Engagement, led by Director Tracy Lovett, is part of the North Carolina Governor’s Office. This office focuses on public engagement and inclusion, providing citizens with opportunities to connect with the Governor and participate in state affairs.

In 2019 Governor DeWine signed an executive order creating the RecoveryOhio Advisory Council to ensure that the state’s work improves the health and wellness of all Ohio citizens.
The Office of Data and Efficiency’s IOP Data Analytics team partnered with RecoveryOhio to launch the Overdose Early Warning Dashboard. The dashboard draws upon multiple, cross-agency data sources like emergency medical reports, naloxone administration, socioeconomic indicators, and law enforcement data to predict when communities may be at heightened risk for a spike in drug overdoses, so local leaders can act in time to save lives.
Since launch the dashboard has more than 8,176 views, an average of more than 1,000 views/month. RecoveryOhio’s Dashboard will continue to improve with increased efforts to market and educate the public on its availability.
The Governor’s Office of Appalachia and the Local Development Districts advise local groups and residents about possible funding sources and methods to address the issues facing the region. The Governor’s Office of Appalachia helps establish a strategy for the use of the Appalachian Regional Commission (ARC) and state funding within Ohio.

One of the Oregon Agency Expectations is requiring all state agencies to have a Diversity, Inclusion, and Equity (DEI) Plan; each plan requires meaningful community engagement. The previous administration established a road map, the DEI Action Plan, for agencies so they would have a resource to lean on, which includes a strategy to strengthen community engagement. Oregon state agencies were required to update their DEI plans by June 1, 2026. Agencies DEI plans are viewable on the Oregon Transparency website.
The Office of Immigrant and Refugee Advancement (OIRA) was created by SB 778 in 2021 to develop a statewide immigration integration strategy. This statutory charge ensures immigrant and refugee communities are considered in the development of state policies and program design.

PA Heart & Soul creates residentially driven plans that guide future town planning. PennDOT’s Road to Opportunity events aim to help small businesses gain a better understanding of the Commonwealth procurement process; learn how to identify, prepare, and respond to bidding opportunities; build their network, and feel empowered to make informed decisions regarding Commonwealth of PA contracting PennDOT is a member of the Environmental Justice Interagency Council and is creating an Environmental Justice Strategic Plan to comply with Executive Order 2021-07. Governor’s Commissions on African American Affairs, Asian American and Pacific Islander Affairs, Latino Affairs, LGBTQ Affairs, Women, and Next Generation Engagement, with leading and respected executive directors and more than 120 commissioners appointed by the Governor, help in making state government accountable and responsive to the needs of historically underserved communities by advising the Governor, Cabinet, and all agencies under the Governor’s jurisdiction on policies, legislation, and programs to advance the status of those communities.

Rhode Island takes a coordinated, multi-agency approach to community engagement, with a focus on reaching economically disadvantaged communities. Community input shaped major statewide initiatives like Governor McKee’s RI 2030 plan and Housing 2030 —both developed through stakeholder panels, public surveys, and facilitated conversations.
While engagement is embedded across state government, directional leadership is provided by the Division of Equity, Diversity & Inclusion (DEDI), led by an associate director within the Department of Administration. DEDI advances statewide fairness and access by fostering an inclusive culture that values and reflects the changing demographics of the state by advancing equitable opportunities for all who work for or do business with the State of Rhode Island. This work includes expanding state contract opportunities for underrepresented communities and small businesses within the state.
Other agencies also maintain dedicated engagement teams, including the Department of Labor and Training’s Office of Community Engagement, and the Rhode Island State Police.

The Governor’s Office of Faith-Based and Community Initiatives mobilizes Tennessee’s Community-Based Organizations (CBOs) and Faith-Based Organizations (FBOs) to unite with state government in serving vulnerable Tennesseans.

Washington state’s Economic Justice Alliance is an interagency effort focused on the systemic policy, program, and partnership changes needed to realize our vision of a Washington without poverty and injustice. Governor Inslee created the Poverty Reduction Work Group in 2018, tasking the group to create a comprehensive, 10-year plan to reduce poverty and inequality. For two years, a diverse and dedicated group of 45 stakeholders, directed by a 22-member Steering Committee of people experiencing poverty, met monthly to ultimately craft and co-design eight strategies containing 60 specific recommendations that make up the Blueprint for an Equitable Future: The 10-Year Plan to Dismantle Poverty in Washington State (10-Year Plan).